Contact

Questions about your order, a delivery, or a return? Email us and a real person will reply.

Email: support@chewvine.shop

We answer every message within one business day, usually much sooner.

Before you write

If you are checking where your order is, the tracking link in your shipping confirmation email is the fastest answer. Orders are processed in 1 to 3 business days and typically arrive 8 to 15 business days after dispatch.

Returns and refunds

If anything is wrong with your order, tell us what happened and we will make it right. See our Refund Policy for the full terms.